Privacy Policy

This Privacy Policy for Personal Data (hereinafter referred to as the Privacy Policy) applies to all information that the Fashion Avenue website, located at the domain name fashionavenue.ae, may receive about the User during the use of the Fashion Avenue website.

1. DEFINITION OF TERMS

1.1. The following terms are used in this Privacy Policy:

1.1.1. "Fashion Avenue Website Administration" (hereinafter referred to as the Website Administration) – authorized employees responsible for managing the website who organize and/or process personal data, and determine the purposes of processing personal data, the scope of personal data to be processed, and the actions (operations) performed with personal data.

1.1.2. "Personal data" — any information relating to a directly or indirectly identified or identifiable individual (the subject of personal data), with the exception of information that is not classified as protected personal data under Russian Federation law.

1.1.3. "Personal data processing" — any action (operation) or set of actions (operations) performed with or without the use of automated tools with personal data, including the collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

1.1.4. "Confidentiality of personal data" — a mandatory requirement for the Website Administration or any other person with access to personal data to prevent its dissemination without the consent of the personal data subject or other legal grounds.

1.1.5. "Fashion Avenue Website User" (hereinafter referred to as the "User") is an individual accessing the website via the internet and using the Fashion Avenue website.

1.1.6. "Cookies" are small pieces of data sent by a web server and stored on the user's computer, which a web client or web browser sends to the web server in an HTTPS request each time an attempt is made to open a page on the corresponding website.

1.1.7. "IP Address" is a unique network address of a node in a computer network built using the IP protocol.

2. GENERAL PROVISIONS

2.1. By using the Fashion Avenue website, the User agrees to this Privacy Policy and the terms of processing the User's personal data.

2.2. If the User disagrees with the terms of the Privacy Policy, they must stop using the Fashion Avenue website.

2.3. This Privacy Policy applies only to the Fashion Avenue website. Fashion Avenue does not control and is not responsible for third-party websites that the User may access via links available on the Fashion Avenue website.

2.4. The Website Administration does not verify the veracity of personal data provided by the User to the Fashion Avenue website.

3. SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy sets forth the obligations of the Fashion Avenue Website Administration to maintain confidentiality and ensure the protection of the privacy of personal data that the User provides at the request of the Website Administration upon registration on the Fashion Avenue website or when placing an order for a product.

3.2. The Fashion Avenue website protects data that is automatically transmitted when viewing ads and visiting pages where the system's statistical script is installed:

IP address;
cookie information;
information about the browser (or other program that accesses the ad display);
access time;
address of the page on which the ad is located;
referrer (address of the previous page).

3.2.1. Disabling cookies may prevent access to parts of the Fashion Avenue website that require authorization.

3.2.2. The Fashion Avenue website collects statistics on the IP addresses of its visitors. This information is used to identify and resolve technical issues and to verify the legitimacy of financial transactions.

3.3. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) will be securely stored and will not be distributed, except as provided in paragraphs 5.2 and 5.3 of this Privacy Policy.

4. PURPOSES OF COLLECTING THE USER'S PERSONAL INFORMATION

4.1. The Fashion Avenue Website Administration may use the User's personal data for the following purposes:

4.1.1. Identifying the User registered on the Fashion Avenue website to place an order and/or conclude a Remote Sale and Purchase Agreement.

4.1.2. Providing the User with access to the personalized resources of the Fashion Avenue website.

4.1.3. Establishing feedback with the User, including sending notifications and requests regarding the use of the Fashion Avenue website, the provision of services, and processing requests and applications from the User.

4.1.4. Determining the User's location to ensure security and prevent fraud.

4.1.5. Confirming the accuracy and completeness of the personal data provided by the User.

4.1.6. Creating an account to make purchases.

4.1.7. Notifying the User of the Fashion Avenue website about the order status.

4.1.8. Processing and receiving payments, disputing payments.

4.1.9. Providing the User with effective customer and technical support in the event of problems related to the use of the Fashion Avenue website.

4.1.10. Providing the User with special offers, information about prices, current and upcoming promotions, newsletters, and other information on behalf of the Fashion Avenue website or on behalf of Fashion Avenue's partners. However, the frequency of sending advertising materials may not exceed one email and one SMS message per day.

4.1.11. Carrying out advertising activities.

4.1.12. Providing the User with access to the websites or services of Fashion Avenue's partners.

4.2. The User has the right to unsubscribe from receiving newsletters at any time by clicking the "Unsubscribe" link at the bottom of the email or by sending a corresponding email to the address or e-mail specified in Section 9.4 of this Privacy Policy.

5. METHODS AND TERMS OF PERSONAL DATA PROCESSING

5.1. The User's personal data will be processed indefinitely, by any legal means, including in personal data information systems, with or without the use of automated tools.

5.2. The User agrees that the Website Administration has the right to transfer personal data to telecommunications operators solely for the purpose of fulfilling the User's order placed on the Fashion Avenue website, including delivery of goods.

5.3. The User's personal data may be transferred to authorized government bodies of the Russian Federation on the grounds and in the manner established by Russian legislation.

5.4. In the event of loss or disclosure of personal data, the Website Administration will inform the User of the loss or disclosure of personal data.

5.5. The Website Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, and other illegal actions by third parties.

5.6. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6. OBLIGATIONS OF THE PARTIES

6.1. The User is obligated to:

6.1.1. Provide the personal data necessary to use the Fashion Avenue website.

6.1.2. Update and supplement the provided personal data if this information changes.

6.2. The Website Administration is obligated to:

6.2.1. Use the information received solely for the purposes specified in Section 4 of this Privacy Policy.

6.2.2. Ensure that confidential information is kept confidential, not disclosed without the prior written consent of the User, and not sell, exchange, publish, or otherwise disclose the User's personal data transmitted, with the exception of Sections 5.2 and 5.3. This Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedures generally used to protect such information in existing business practices.

6.2.4. Block personal data related to the relevant User from the moment of the User's request or appeal, or from their legal representative or authorized body for the protection of personal data subjects' rights, for the duration of the verification process, if inaccurate personal data or illegal actions are detected.

7. LIABILITY OF THE PARTIES

7.1. The Website Administration that fails to fulfill its obligations is liable for damages limited to the amount of actual losses incurred by the User in connection with the unauthorized use of personal data, in accordance with the legislation of the Russian Federation, with the exception of cases provided for in paragraphs 5.2, 5.3, and 7.2 of this Privacy Policy.

7.2. The Website Administration will not be liable in the event of loss or disclosure of confidential information if such confidential information:

7.2.1. Was made publicly known prior to its loss or disclosure.

7.2.2. Was received from a third party prior to its receipt by the Website Administration from the User.

7.2.3. Was disclosed with the consent of the User.

8. DISPUTE RESOLUTION

8.1. Before filing a claim in court regarding disputes arising from the relationship between a User of the Fashion Avenue website, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

8.2. The recipient of the claim shall, within 30 calendar days of receipt of the claim, notify the claimant in writing of the results of the claim review.

8.3. If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.

8.4. The current legislation of the Russian Federation shall apply to this Privacy Policy and the relationship between the User and the Website Administration.

9. ADDITIONAL TERMS

9.1. The Website Administration reserves the right to make changes to this Privacy Policy without the User's consent.

9.2. The new Privacy Policy shall take effect from the moment it is posted on the Fashion Avenue website, unless otherwise provided in the new version of the Privacy Policy.